Please wait while we process your request. This product cannot be identified by Serial Number alone. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. My Bluetooth cannot be enabled or is missing. Kumar’s post on October 16, Placing the receiver on a metal surface or interference from other 27MHz devices can cause the receiver, keyboard or mouse to lose connectivity. Siva Replied on October 18,

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Let HP identify any out-of-date or missing drivers and software. In reply to AntonyJose’s post on October 13, Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Modify your browser’s settings to allow Javascript to execute. Javascript is disabled in this browser. I hope this information is helpful.

This page requires Javascript. How does HP install software and gather data?

The Moues button is red, and is located under the plastic tab on the back corner of the keyboard. In reply to Siva’s post on October 6, We were unable to find any drivers for your product.


HP USB Dongle 5189urf for Wireless Keyboard and Mouse

My keyboard and mouse is connected via dongle. Modify your browser’s settings to allow Javascript to execute. If the issue persists, do get back to us. Technical data is gathered for the products supported by this tool and is used to 5189hrf products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Hi Siva, I do appreciate your efforts and time.

HP USB Dongle urf for Wireless Keyboard and Mouse | eBay

Therefore try to install these drivers in Admin mode as well as Compatibility mode it throws as error of ” Your system does not meet the operating system requirements. Product sold without warranty: Run it as administrator, this will install: It takes only 4.

The Virtual Agent is currently unavailable. I really appreciate all your efforts in trying to fix the issue. Remove selected files Download files. Please answer the query, mentioned below: Siva Replied on October 12, Product sold by third party: I want Multimedia Keyboard keys to work in Windows 10 as well.


HP Customer Support – Software and Driver Downloads

Therefore i posted this query. We are unable to determine your warranty status for the product and serial number provided. Make older programs compatible with this version of Windows, please follow the steps in the link provided below.

The list of all available drivers for your product is shown above. If you connect your wireless 5189uef and mouse via Wi-Fi mode, please refer to the link, mentioned below: In the list of options, click on Hardware and devices. Javascript is disabled in this browser.

This thread is locked. Select your desired files and a list of links will be sent by email.